Contacting iFX is easy. But here are some helpful tips.
- Provide as much detail as possible.
- Take a screenshot
- Use a real email address (we don’t spam. Ever)
- Check our twitter for updates
- We reply to all messages.
- Once we have replied to your message in 60 days we will close the case.
Error Codes
Most of our applications now come with error codes. There are small codes that we use to better determine the error you are receiving. An example of an error code would be #tranERR For more help with Error codes please Look Here